Facilities management encompasses a range of disciplines and services to ensure the functionality, comfort, safety and efficiency of a built environment — buildings and grounds, infrastructure and real estate. Every second, they are making their presence and preferences known through different media. endobj :�QT�B� 2 0 obj ... Concurrently, our past and present relationships with IT vendors in infrastructure… ϝ;�$��?>��S&�;t`�zgD�7wZ�� ���9|���_�_��Үm����� 2�k��ح��X�Y�nE�~}r����_u�;sԛ,Q?��t���۪wsO����'b�t_����9۷�>l`�Bqb>}N���.�ew�'�.S����>�X���'|��ƺ��q݄!���(�6���˽� Yet each of these need 24x7 support from infrastructure services because of the overall impact they have on the business. Some of these services impact the organization’s brand; some impact the revenue; and some impact the way the customer is served. Systems management includes the wide range of tool sets an IT team uses to configure and manage servers, storage and network devices. endobj 10 0 obj Consumerization of IT for service delivery. <> 10 0 obj x��� � ��[email protected] �'v Right Tools: IT infrastructure can be managed efficiently by deploying mature processes and relevant tools available to businesses. <> But with the right strategy and management approach, businesses can successfully leverage coherent IT systems to maintain their competitive edge. Empathy: Our focus on specialized industries has helped us contextualize our services and service levels to deliver empathetic customer experiences. Solution: Coforge followed an onsite-offshore delivery model (90% offshore-10% onsite) with senior resources working closely with the team at the client’s office. @����Mj��As�;�R�˥c����UC>D����9����v��0ƅ4p ������‰�� Different industry verticals need specialized infrastructure services. Services installation and deployment 3. Performance tuning, usage optimizatio… 12 0 obj '�bl��>ZU�:�F����.y����_|V��> <> CIOs of companies that are unable to streamline and efficiently manage in-house IT infrastructure must answer critical questions to develop an appropriate IT strategy: To get the right answers, CIOs need to overcome critical challenges in order to ensure excellence in every aspect of functioning. %PDF-1.5 These include software, composite hardware, network services, and resources. Once an organization plans for effective infrastructure management, customers are bound to achieve the desired business benefits. An IT infrastructure project manager consultant is the manager who manages various IT infrastructure needs of the exchange or a project in particular. connections and servers. Infrastructure Management (IM) is the management of key operation parts. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure … IT project management for beginners sometimes involves web … endobj �p� qz� � r���k��U���y��%��QA�c�g�ܞ�b��6�-+U Emerging Technologies: New, emerging technologies like virtualization for better utilization of IT resources and high-availability configurations for continuous application availability enable organizations to reduce costs and ensure high flexibility. 06-01-2013 - IT Infrastructure Implementation Process & Checklist. 8 0 obj x�읇E��sz�'�[email protected]@�NB 5�P�[email protected]:$���4i�w�"-�*�@�`("�U�wg��ݏ���N������~7���k^�B�;;��S>���LH�@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ �@ ��ܹsׯ9xP�ٳ�y�உF��ٵX�7^~��?��OO���@�}([�t�u�ㆌ7�a�zU�Tz饗� <> <> E.g. An effective IT system works like a well-oiled machinery, integrating functions, breaking silos, and delivering premium business benefits. Critical and scheduled maintenance 6. �D�4qL��o�Y���o��U8e���=� ə������L.Q��߸��p�̚5"�K|t����vbc{֨^-�%�����7. These all add up to overall … Solution: The client partnered with Coforge for a high performance next- generation WAN solution across 15 locations in Europe. Since most organizations outsource their IT infrastructures to third-party technology partners, stringent and comprehensive SLAs are essential to ensure high standards of IT service. Any organization must effectively match IT resources to their business needs. <> :�QT�B� Additional Resources: Infrastructure Management 101: A Beginner’s Guide to IT Infrastructure Management Our knowledge of IT support services helped the client and we embarked on a program providing: Value Delivered: With Coforge’ technology infrastructure support, the client achieved multi-million-dollar savings. 7 0 obj /8� ����'���]~��n�^������+���/ƍ�w;�uk��ϟ��� With this understanding and the pressing need to minimize capital expenditure, it is imperative to align IT with business and manage IT infrastructure as a service model. Analyzing customer behavior helps predict future trends and plan accordingly. We take into account what customers feel rather than just how they rate us, and act upon their feedback to improve continuously. �(8t��ABO+A�Ի�+Q�{^ ����rp���-�*��H�j��?�׬L�L�N���a#De�1�5�������-����B������ۈj�{����&|! Customers demand bigger and better quality of service at lower costs. 9 0 obj An enterprise-wide view of the processes and underlying technologies is essential to understand the information flows, applications, and infrastructure, with traceability across all business units. /8� ����'���]~��n�^������+���/ƍ�w;�uk��ϟ��� Most organizations today either maintain their own set of tools and skills to keep IT infrastructure up and running, or opt to partner with a technology specialist to deal with the pressure of driving down escalating maintenance and administration costs.

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